AEC365's Privacy Policy —
Your Data, Our Responsibility

What Information We Collect Section 01

AEC365 collects certain personal information to deliver the best possible service. This process is fully transparent, and all data is used strictly for legitimate purposes. AEC365 never collects unnecessary information without your consent.

Information collected during account registration and use of AEC365 services falls into two main categories: information you provide directly, and information collected automatically.

Directly Provided Information:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Permanent and current address.
• National ID or passport number (required for KYC verification).
• Payment method details (bKash, Nagad, Rocket, and other account numbers).
• Messages and attachments submitted when contacting support.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time spent on site, pages visited, and click patterns.
• Date and time of login/logout.
• Betting history and transaction records.
• Information collected through cookies and similar tracking technologies.

How Your Information Is Used Section 02

AEC365 uses collected data only for specific, legitimate purposes. Every reason for using your data is detailed below. AEC365 does not use your information for any unauthorized purpose, and we are committed to ensuring that.

If AEC365 uses your data for profiling or automated decision-making, you will be informed separately and your consent will be obtained where required.

Cookie Policy Section 03

AEC365 uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored on your device that help improve the functionality of the site.

The following types of cookies are used on AEC365:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring core functionality. Without them, the site will not work properly.
• Functional Cookies: Used to remember your preferences such as language and theme settings.
• Analytics Cookies: Used to understand which sections of the site are most frequently visited. This data is completely anonymous.
• Marketing Cookies: Used to show relevant offers based on your interests. These cookies can be disabled.

Data Sharing & Disclosure Section 04

AEC365 never sells your personal data to advertisers or third parties. In certain circumstances, limited information may be shared with trusted partners.

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Law Enforcement Agencies: Data may be disclosed when required by court order or legal obligation.
• Security Partners: Limited information may be shared with security specialists to prevent fraud and cybercrime.
• Licensing Authority: For regular audits and reporting required by regulatory authorities.

Before sharing data in the above cases, AEC365 ensures that the relevant parties adhere to the same standard of privacy protection. Safeguarding your data is our top priority.

Data Protection Measures Section 05

AEC365 has implemented internationally recognized technical and administrative measures to protect your data. Our security infrastructure is continuously updated and tested.

• 256-bit SSL encryption is applied to all data transmissions.
• Passwords are stored as bcrypt-hashed values.
• Firewalls and intrusion detection systems are active on all servers and networks.
• Regular security audits and penetration testing are conducted.
• Access to sensitive data is restricted to authorized personnel only.
• Data backups are regularly stored in secure locations.
• A 24/7 monitoring system is in place to detect suspicious activity.

Your Rights Section 06

As an AEC365 member, you have several important rights regarding your own data. Contact our support team to exercise any of these rights.

Children's Privacy Section 07

AEC365 is a strictly adult-only platform. AEC365 does not knowingly collect data from anyone under the age of 18. Age verification is in place as part of the registration process.

If we become aware that personal data has been collected from a minor by mistake, the account will be closed immediately and the related data will be deleted.

Third-Party Links & Services Section 08

The AEC365 platform may integrate third-party services such as payment gateways and analytics tools. These third parties have their own privacy policies, and AEC365 is not responsible for their data collection practices.

• Payment gateways (bKash, Nagad, Rocket) operate under their own security policies.
• AEC365 ensures the highest security standards when selecting third-party service providers.
• We recommend reviewing the privacy policy of any third-party service before using it.
• AEC365 is not liable for data breaches caused by third parties; however, you will be notified if such an incident occurs.

Data Retention Period Section 09

AEC365 does not retain your data any longer than necessary. All information is stored while your account remains active. Once your account is closed or deactivated, data is handled in accordance with the retention policy below.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Privacy Policy Updates Section 10

AEC365 may update this Privacy Policy at any time as needed. For significant changes, you will be notified in advance via your registered email or through the platform.

• You can confirm the latest changes by checking the "Last Updated" date at the top of this page.
• Continued use of aec365 after any changes will be considered acceptance of the updated policy.
• For significant changes, a separate notice may be issued requesting your consent to the updated policy.

Contact Us Section 11

For any questions, complaints, or requests regarding our Privacy Policy, the aec365 support team is always here to help. We typically respond within 24 to 48 hours.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week.
• Live Chat: Log in to the AEC365 platform and start a live chat.

Your privacy concerns matter deeply to us. The AEC365 team is always ready to help resolve any issue you may have.